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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Gayer

January 29, 2026

5  out of  5
rating by Dennis Gayer
"The agents Doug and Kerri were exceptional with there service we are very happy with the service they helped us get our new insurance set up thank you for all your help"
We responded:
"Thanks for the review, Dennis. It was great to see you and chat a little bit the other day. Appreciate you and the opportunity to take care of the Gayer's home and auto insurance. Have a good one! Doug "
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Josh Osuna

January 28, 2026

5  out of  5
rating by Josh Osuna
"I’m extremely grateful to state farm insurance in Twin Falls and State Farm for their outstanding support with my SR22 insurance. Kerri and the entire team were incredibly professional, patient, and knowledgeable throughout the process. They took the time to explain every detail clearly, which really helped me feel confident and informed during what could have been a stressful situation. The customer service was exceptional—they were always available to answer my questions and made sure I understood all my options. Thanks to their guidance, I was able to get the coverage I needed quickly and without hassle. I highly recommend Twin Falls State Farm to anyone looking for reliable, trustworthy insurance services, especially if you need SR22 coverage. Their dedication and care truly set them apart!"
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Roberto Garibay

January 28, 2026

5  out of  5
rating by Roberto Garibay
"Love working with Doug State Farm. They have wonderful staff, they are always so friendly and knowledgeable. Would highly recommend them."
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Hector Morales

January 28, 2026

5  out of  5
rating by Hector Morales
"AMAZING"
We responded:
"Thanks for the review, Hector. We appreciate you and the opportunity to take care of your insurance needs! Doug "
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Misty Miyagi

January 26, 2026

5  out of  5
rating by Misty Miyagi
"Absolutely amazing! Great customer service and quick!"
We responded:
"Thanks for the 5 star review Misty. We're grateful for you and enjoy working with you on your insurance needs! Doug "
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Jewel Nunez

January 26, 2026

5  out of  5
rating by Jewel Nunez
"Best service I’ve received! Explained everything perfect!"
We responded:
"Thank you, Jewel. We appreciate the opportunity to work with you on your insurance. Hope you have a wonderful day! Doug"
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Lee Carle

January 26, 2026

5  out of  5
rating by Lee Carle
"Always great service"
We responded:
"Thanks for the 5 Star Review, Lee. Appreciate the opportunity to take care of you and your insurance needs. Stay warm and have a great day! Doug"
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Shanel Blake

January 21, 2026

5  out of  5
rating by Shanel Blake
"I’m new to their office but the quality of customer care, thoroughness and communication, is amazing! I’m thankful that I made the switch."
We responded:
"Hi, Shanel. Thanks for the review and kind words about the office. I appreciate you and the opportunity to help you with your insurance. Have a great day, Doug"
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mandy Perez

January 15, 2026

5  out of  5
rating by mandy Perez
"Ed was amazing and so helpful with getting me everything that I needed. Highly recommend and it was a pleasure doing business with him."
We responded:
"Thanks for the review, Mandy. Ed works tirelessly for our clients. Glad you are happy with the service. We appreciate you. Doug "
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Bernadette Booysen

January 15, 2026

5  out of  5
rating by Bernadette Booysen
"Very helpfull and kind people at Doug Stokes State Farm Insurance"
We responded:
"Appreciate the review and opportunity to take care of your insurance, Bernadette. Doug"
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Brigette Davis

January 14, 2026

5  out of  5
rating by Brigette Davis
"Whenever I have any questions or concerns his team is ALWAYS extremely responsive in finding solutions or answers for me. Couldn’t ask for a better insurance agent!"
We responded:
"Thanks for the review and kind words about the team. Couldn't ask for better people to work with, and to work for. I appreciate you. Hope all is well with the Davis's! "
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Marguerite Kirby

January 14, 2026

5  out of  5
rating by Marguerite Kirby
"Spoke with a very helpful and pleasant woman agent. She gave me all the information I needed and was most gracious."
We responded:
"Thank you, Marguerite. I love my team and appreciate your kudos to them. Thanks for your business and the opportunity. Doug "
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Merle Lighter

January 13, 2026

5  out of  5
rating by Merle Lighter
"Janet is a wonderful person to work with on all your insurance needs. She explains everything to you and takes time to listen all your needs."
We responded:
"Thanks for the 5-star review and nice words about Janet. She is amazing and works hard for our clients. We appreciate you and the opportunity to take care of your insurance needs. Have a great day. Doug "
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Bradyn Wells

January 7, 2026

5  out of  5
rating by Bradyn Wells
"My wife and I met with Ed DeFord, and he was amazing! Such a joy to work with, and he helped us so much. I cannot recommend him enough."
We responded:
"Thank you, Bradyn for the review and kudos for Ed. He works tirelessly for our clients. We appreciate you and the opportunity to work with you on your insurance needs! Have a great day! Doug "
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Rich Moto

January 3, 2026

5  out of  5
rating by Rich Moto
"Stopped in to do a state change on my insurance. Janet was very quick and straightforward which I appreciate a lot. In and out with an amazing coverage for way less than I was paying before. Couldn’t be more happy with the whole process."
We responded:
"Thanks for the review and kind words about Janet. We appreciate working with you. Have a great day. Doug"
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Robin

December 30, 2025

5  out of  5
rating by Robin
"Doug is a great agent. He works to be sure that he’s getting you the best price for the best insurance. All of his employees are also great people. They are knowledgeable and very friendly."
We responded:
"Thanks for the 5-Star Review Robin. I appreciate the kind words about my team. They are great. We appreciate you and the opportunity to take care of your insurance needs! Happy New Year! Doug"
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Miss Who74

December 30, 2025

5  out of  5
rating by Miss Who74
"They got me ins for half what i was paying. Gina was very informative and nice."
We responded:
"Thank you for the review. We appreciate you and the opportunity to serve you. Doug"
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Tom Young

December 26, 2025

5  out of  5
rating by Tom Young
"I purchased a new car over the holiday weekend and even though the office was closed I got a call back from Brenda and she took all the information I gave her on my new vehicle. I always get great service from the Doug Stokes team."
We responded:
"Thanks for the review Tom. Appreciate the opportunity to take care of your insurance needs. "
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Matea Castillo

December 24, 2025

5  out of  5
rating by Matea Castillo
"Jose Morales was super great and made the insurance process stress free! I’m so glad I decided to switch to State Farm."
We responded:
"Thanks for the review and kind words about Jose and the agency. He works really hard for our clients. We appreciate you. Hope you have a wonderful New Year! Doug "
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Noum Phonemany

December 23, 2025

5  out of  5
rating by Noum Phonemany
"Very knowledgeable and assisted me in every way! Thanks for the help."
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Rhonda West

December 22, 2025

5  out of  5
rating by Rhonda West
"I met with Ed, and very personal, cared, clear communications on my policy. He answered all my questions and even took the time to get to know about me! Excellent service!"
Profile photo of Don Adams

Don Adams

December 22, 2025

5  out of  5
rating by Don Adams
"Switching insurance companies was simple and easy. Kerri @ Doug Stokes office was fantastic and great to work with and save me money with more coverage that my previous insurance company. Thanks Kerri."
Profile photo of Kerri Kartchner

Kerri Kartchner

December 22, 2025

5  out of  5
rating by Kerri Kartchner
"Sincere people wanting to make sure they look out for every part of my financial well-being! They even looked at my retirement accounts! 10/10 service from their whole team."
We responded:
"Thank you for the kind words. I have an incredible team who work really hard for our clients. We appreciate the opportunity to work with you on your insurance needs. Merry Christmas! Doug "
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Janell Young

December 17, 2025

5  out of  5
rating by Janell Young
"Very easy. Edward made everything quick and painless"
We responded:
"Thanks for the review, Janell. Glad you were pleased with the service Ed provided. I appreciate you and the opportunity to take care of your insurance. Have a great day, Doug"
Profile photo of Daniel Walker

Daniel Walker

December 11, 2025

5  out of  5
rating by Daniel Walker
"Great to work with!"
We responded:
"Thanks, Daniel. Appreciate working with you. Have a great weekend. Doug "