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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leanne Burgess

Leanne Burgess

September 4, 2026

5  out of  5
rating by Leanne Burgess
"It was a pleasure working with State Farm representativeKerri. She was able to get everything I needed with quick and friendly service. You can tell she loves her job. I'll definitely ask to have her help next time. Thanks again!"
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Jan Beck

September 4, 2026

5  out of  5
rating by Jan Beck
"Been with Doug Stokes for 8 years now.
The people at the office are wonderful."
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Molly Waters

September 3, 2026

5  out of  5
rating by Molly Waters
"I always get great customer service from Kerri Kartchner in the office. We’ve become friends over the years. She cares about her clients and advises on the policy that is right for our circumstances. Thank you Kerri!"
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Paddy H

September 3, 2026

5  out of  5
rating by Paddy H
"Talked to Kari today and she was amazing to work with. She was prompt with my insurance information and I would not be happier. Definitely recommend Kari at State Farm Ins"
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Lucky Lakey

September 2, 2026

5  out of  5
rating by Lucky Lakey
"Kerri is awesome to work with. She's very patient and listens to all of my questions and concerns.
We still have some fine tuning to do at the office but Doug and Kerri has already saved us $200. Should have done this 2 years ago, I'm definitely kicking myself in the butt. If you want to save money with a great staff call Kerri or Doug right away."
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Hope Fox

September 2, 2026

5  out of  5
rating by Hope Fox
"Very nice and helpful"
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Adam McLarney

September 1, 2026

5  out of  5
rating by Adam McLarney
"Ed DeFord has been our agent for going on 2 years now and he has been terrific to work with. Recently, we needed some documentation we couldn´t find in a pinch and Ed was right there to rescue us and ensure we were able to complete our transaction on time. Ed is not only super easy going with a great personality, but he is a tremendous resource regarding the area, the outdoors, and all things Idaho. We feel fortunate to have him as our agent and look forward to a long-term relationship moving forward."
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Kaitlin Wheeler

August 31, 2026

5  out of  5
rating by Kaitlin Wheeler
"Kerri helped with making insurance understandable"
We responded:
"Thanks for the review, Kaitlin. Glad Kerri was able to help you. She works hard for us. We appreciate you!

Doug "
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Douglas Keeling

August 25, 2026

5  out of  5
rating by Douglas Keeling
"Janet at Doug Stokes office was amazing to work with. I switched 2 home policies and 2 auto policies to State Farm and it was a breeze. She was professional, knowledgeable and explained everything throughly."
We responded:
"Thanks for the review, and I agree that Janet is amazing to work with! I appreciate you and the opportunity to work with you!

Doug"
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claudia severiano lozano

August 22, 2026

5  out of  5
rating by claudia severiano lozano
"Buena atención, solucionan siempre tus inquietudes, excelente trabajo."
We responded:
"Muchas Gracias, Claudia. ¡Le agradezco a usted y la oportunidad de encargarme de sus necesidades de seguro!

Doug"
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Jerelynn Turner

August 21, 2026

5  out of  5
rating by Jerelynn Turner
"Jose has been amazing! So kind and patient! Nothing but the best to say."
We responded:
"Thanks for the review, Jerelynn. I agree, Jose is great! We appreciate you and the opportunity to work with you!

Doug"
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Jana Villalobos

August 21, 2026

5  out of  5
rating by Jana Villalobos
"Honestly the best conversation I’ve had with an insurance agent. It was easy to set up and all questions were answered. I despise AI and they had a real person to help, the other insurance company I used had AI help me and it wasn’t a very good experience. But the woman I talked to seemed to care about what I wanted covered and what I did and didn’t need on my plan."
We responded:
"Thanks for the review, Jana. We appreciate you and the opportunity to serve you and help with your insurance needs.

Have a great day,

Doug "
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Riley Rambur

August 14, 2026

5  out of  5
rating by Riley Rambur
"Kerri has taken such good care of me. I rudely called 10 minutes before close on a FRIDAY and she happily got my vehicle insured in FIVE MINUTES! Amazing customer service. Thank you Kerri"
We responded:
"Thanks for the review, Riley! Kerri is a rockstar! We appreciate you and the opportunity to work with you!

Doug"
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David Kemp

August 11, 2026

5  out of  5
rating by David Kemp
"Easy peasy lemon squeezey"
We responded:
"Hey David, thanks for the review! We appreciate you and the opportunity to work with you on your insurance needs!

Doug"
Profile photo of David Killam

David Killam

August 5, 2026

5  out of  5
rating by David Killam
"My overall experience in this office was fantastic! First of all the place itself was clean and well put together which gave me a good vibe. Staff is friendly and well mannered. Then when it got time to sitting down and figuring out my auto insurance I was greeted by Nic brown. He walked us through everything step by step and made sure that we were getting the policy that best suited us. He was well dressed and super polite which made my wife and myself feel like we were dealing with a true trained professional. I will definitely continue to do business with these guys. Keep up the good work."
We responded:
"Thank you for the great review, David! We appreciate you and the opportunity to work with you.

Doug "
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Jon

August 3, 2026

5  out of  5
rating by Jon
"Janet farmer awesome very helpful go see her"
We responded:
"Thanks for the review and kind review on Janet. She's the best. We appreciate you!

Doug"
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Braxdon Earl

July 30, 2026

5  out of  5
rating by Braxdon Earl
"Brenda is amazing"
We responded:
"Thanks for the review and kind words ab out Brenda! We appreciate you and the opportunity to work with you!

Doug"
Profile photo of Kailah Dudley

Kailah Dudley

July 30, 2026

5  out of  5
rating by Kailah Dudley
"I had a great experience working with Edward DeFord at State Farm on Bluelakes in Twin Falls. He was incredibly friendly, professional, and took the time to explain everything in a way that was easy to understand. He was very educational and made sure all of my questions were answered, which made the entire process simple and stress-free. I truly appreciated his patience and excellent customer service. I highly recommend Ward to anyone looking for someone who genuinely cares about helping their clients!"
We responded:
"Thanks for the review, Kailah! Appreciate the nice words about Ed. He works extremely hard for our clients. We appreciate you and the opportunity to work with you on your insurance!

Doug"
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Robert Flannery

July 29, 2026

5  out of  5
rating by Robert Flannery
"Long time satisfied client
Always seeming to have the customer in mind"
We responded:
"Thanks for the review, Robert! Really appreciate you and the opportunity to work with you over the years!

Doug"
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Jerry Price

July 24, 2026

5  out of  5
rating by Jerry Price
"Ed was great to deal with and made sure I was getting the best rate possible"
We responded:
"Thanks for the review, Jerry! Appreciate you and the opportunity to work with you on your insurance needs!

Doug "
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Michael Burrell

July 24, 2026

5  out of  5
rating by Michael Burrell
"Jose was very helpful and nice and got my new car added on to my policy in no time at all!
Very happy!"
We responded:
"Thanks for the review, Michael! Jose is great so thanks for the kind words about him. We appreciate you!

Doug"
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Joann McCreary

July 23, 2026

5  out of  5
rating by Joann McCreary
"Very helpful and informative. Thank you Ed and Janet."
We responded:
"Thanks for the review, Joann! We appreciate you. Also, thanks for the review of Ed and Janet. They work hard for our clients! Hope you have a great day!

Doug"
Profile photo of Jaden Fuelling

Jaden Fuelling

July 20, 2026

5  out of  5
rating by Jaden Fuelling
"Jose at Doug Stokes Insurance
Is Fire🔥"
We responded:
"Thanks for the review, Jaden. I agree, Jose is Fire! We appreciate you letting us take care of your insurance.

Doug"
Profile photo of Molly Hamblen

Molly Hamblen

July 20, 2026

5  out of  5
rating by Molly Hamblen
"Ed was super helpful!"
We responded:
"Thanks for the review, Molly! We appreciate you and the opportunity to work with you on your insurance needs.

Doug
"
Profile photo of Audrey T

Audrey T

July 15, 2026

5  out of  5
rating by Audrey T
"Janet was amazing! Got me a quote same day and was so nice and helpful on the phone! She answered all my questions and walked me through the entire process. Would highly recommend going with them!"
We responded:
"Hi Audrey thanks for the review. I agree Janet is amazing. We're grateful for the opportunity to work with you on your insurance needs.

Doug"